RENOVATE by Berkowitz Window Retrofit System

This Privacy Policy governs the manner in which Renovate collects, uses, maintains and discloses information collected from users (hereafter “Users”) of the http://www.rbbwindow.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Renovate.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the site, place an order, fill out a form, respond to a survey, subscribe to a newsletter and otherwise use the Site in connection with other activities, services, features or resources we make available. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except to the extent that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, the operating system and the Internet service providers utilized by Users, and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance Users experience. Users web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If Users do so, some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Renovate collects and utilizes Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize User experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from Users.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

The email address Users provide for order processing will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or their other requests or questions. If Users decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email concerning how to do so, or Users may contact us via this Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site, or administer activities on our behalf such as sending out newsletters or surveys.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on those sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, are subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

Renovate has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes, in order to stay informed about how we are helping to protect the personal information we collect.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Policy, please do not use our Site. Your continued use of the Site will be deemed to be your acceptance of this Privacy Policy.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us and we will gladly address your concerns.